Enhancing your Customer Experience
Wednesday, June 11th, 2014
- Storytelling and its growing importance in retail
- Creating relevant and interesting content for your target audience
- Learning how to measure the success of your content strategy
- The future of retailing: How to become more than just a shopping website
- What are the most important elements of an effective customer experience?
- How can these be tracked across touch points?
- What does success look like?
- Is a particular touch point the most important?