eTail France 2014 (past event)

November 05 - 06, 2014

Conférence d'e-commerce française créée par les détaillants pour les détaillants

Alexandre Baron, Logistics Director at BrandAlley
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Alexandre Baron


Logistics Director
BrandAlley

Check out the incredible speaker line-up to see who will be joining Alexandre.

Download The Latest Agenda

Enhancing your Customer Experience

Wednesday, June 11th, 2014


10:30 How to make the e-Commerce experience content driven to encourage web traffic (session in French language)


  • Storytelling and its growing importance in retail
  • Creating relevant and interesting content for your target audience
  • Learning how to measure the success of your content strategy
  • The future of retailing: How to become more than just a shopping website

11:10 ALL-STAR PANEL: (session in French language) How can you build seamless and effective customer experiences across all customer-facing touch points?


  • What are the most important elements of an effective customer experience?
  • How can these be tracked across touch points?
  • What does success look like?
  • Is a particular touch point the most important?